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The Department of Business, Energy and Industrial Strategy sponsored award is one of the most competitive categories in the Trade Association Forum’s annual awards. It recognises a successful initiative, by a trade association, to tackle an important issue that will drive the future prosperity and growth of its members. My investigation involved posing as a client, hidden cameras, targeted surveillance, plus some forensic computer analysis. At the conclusion of the investigation I was capable of establish that one shop manager was routinely pocketing cash payments from customers and in addition to presenting the shop in the evenings after business hours to fix friend?s vehicles, one manager was managing a evening under-the-table car repair business while using company?s facilities and equipment.

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